NAPERVILLE, IL — Area man Craig Welliver, 41, confirmed Thursday that he has been contributing $230 per month to a Health Savings Account since 2012, none of which he has ever accessed, after discovering the activation link was sent to a [email protected] address he abandoned during the second Bush administration.
Welliver, a project manager at a mid-size logistics firm, noticed the monthly HSA deduction while reviewing his pay stub for the first time since the Obama years. The account, now estimated to hold approximately $40,400 before fees, is locked behind a two-factor authentication system that routes verification codes to the same defunct email address, which AOL has no procedure to recover.
“The representative told me I just need to answer the security question,” Welliver said. “The question is the name of my first pet. I’ve had four dogs. I cannot tell you which one I considered my first.”
“We have escalated this to Tier 3 support,” the HSA administrator said in a written statement. “Tier 3 support is one person. She is on leave.”
Welliver’s wife, Denise, 39, expressed measured concern. “He’s very calm about it,” she said. “Which worries me more than if he were upset.”
A financial advisor consulted by The Daily Babel estimated that at current out-of-pocket healthcare costs, the locked funds would have covered the Wellivers’ entire family medical expenses since 2015 with $11,000 remaining.
At press time, Welliver had correctly identified the pet’s name as Biscuit, only to be informed the account had been flagged for inactivity and transferred to the state of Illinois as unclaimed property in February.



