A Naperville man's phone was placed under automated account review Tuesday after he spent four hours reading the complete terms and conditions agreement before accepting a routine software update, behavior the system's fraud detection algorithm described as “statistically inconsistent with observed human patterns.”

Derek Paulsen, 41, an insurance actuary, said he had been meaning to read the full agreement since purchasing the device in 2019 and decided this update was “the one.” By the time Paulsen reached section 14, subsection C, paragraph 9 — governing arbitration of disputes arising in jurisdictions not yet recognized by the United Nations — the platform's anomaly detection system had quietly locked his account and notified a compliance team in another time zone.

“I just wanted to know what I was agreeing to. Apparently that puts you in the ninety-ninth percentile of suspicious behavior.”

“We have 340 million users,” said company spokesperson Allison Marsh, 29. “Our system is trained on real behavioral data. Someone actually reading the terms is, statistically speaking, an outlier we weren’t fully prepared for.”

Paulsen noted that the terms included a clause in which the user agrees not to dispute any clause they did not read, which he found “interesting now that I have, in fact, read it.” His account was restored after 36 hours, pending confirmation that he is “a real person acting in good faith, which we acknowledge is unusual.”

The update added a new emoji pack and adjusted notification timing by 200 milliseconds.

At press time, Paulsen had begun reading the privacy policy and was estimated to finish sometime in the second quarter of 2027.